1. Introduction

This Cookies Policy explains how On the Dot Supply Chain Management (Pty) Ltd (“On the Dot”, “we”, “us”, “our”) uses cookies and similar tracking technologies on https://www.otdsubscriptions.co.za/ (“the Website”). Our goal is to ensure transparency, compliance with the Protection of Personal Information Act (POPIA), and to provide you with control over how your data is used. By continuing to browse or use the Website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly, improve your browsing experience, and provide insights into how the site is used. Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device for a set period
• First‑party cookies – placed by On the Dot
• Third‑party cookies – placed by external service providers

3. Why We Use Cookies

3.1 Essential / Strictly Necessary Cookies
These cookies enable core functionality such as:

• Secure login
• Subscription management
• Page navigation
• Fraud prevention
• Load balancing and system stability

3.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with the Website, including:

• Page performance and load times
• User behaviour patterns
• Error diagnostics
• Traffic sources

We may use tools such as Google Analytics or similar platforms. All analytics data is anonymised where possible.

3.3 Functional Cookies
These cookies enhance your experience by remembering:

• User preferences
• Saved settings
• Customised interface options

3.4 Advertising & Marketing Cookies
These cookies may be used to:

• Deliver relevant marketing content
• Measure campaign effectiveness
• Support remarketing activities

We do not sell personal data to third parties.

4. Third‑Party Cookies

Third‑party service providers may place cookies on your device when you interact with embedded content or integrated services such as:

• Payment gateways
• Analytics tools
• Social media plugins
• Customer support widgets

These providers have their own privacy and cookie policies. We recommend reviewing them for more information.

5. Managing and Disabling Cookies

You have full control over your cookie preferences. You can:

• Adjust browser settings to block or delete cookies
• Use built‑in browser tools to manage tracking
• Decline non‑essential cookies via our cookie banner (if implemented)

Please note: disabling certain cookies may affect Website functionality and your ability to use subscription services.

6. Personal Information and POPIA Compliance

Some cookies may process personal information. When this occurs, On the Dot ensures:

• Compliance with the Protection of Personal Information Act (POPIA)
• Lawful processing of personal data
• Minimal data collection
• Secure storage and transmission of personal data
• No unauthorised sharing of personal data
• Respect for user rights to access, correct, or delete personal information

For more details, refer to our Privacy Policy.

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business operations. The “Last Updated” date will appear at the top of the policy.

8. Contact Information

If you have questions about this Cookies Policy or how cookies are used on our Website, please contact us:

On the Dot Supply Chain Management (Pty) Ltd
Head Office Address: Block A2, East Precinct, East Loop, Montague Park, Western Cape, 7441
Telephone: +27 87 353 1291
Email: otdassistance@onthedot.co.za